IMPORTANT PRACTICE INFORMATION

THERE IS A 48 HOUR PRESCRIPTION ORDER POLICY WITHOUT EXCEPTION – SEE LINK ZERO TOLERANCE POLICY TOWARDS ALL STAFF – NO ABUSE WILL BE ACCEPTED UNREASONABLE DEMANDS ON SPECIFIC CLINICIANS WILL NOT BE ACCEPTED AS PER PRACTICE POLICY.

Bank Holidays and other dates when the surgery is closed

The Practice will be closed on the following days:

Holiday Dates
St Patrick’s DayMonday 17th March 2025
Easter MondayMonday 21st April 2025
Easter TuesdayTuesday 22nd April 2025
Spring Bank HolidayMonday 5th May 2025
Spring Bank HolidayMonday 26th May 2025
Battle of the BoyneMonday 14th July 2025
Summer Bank HolidayMonday 25th August 2025
Christmas DayThursday 25th December 2025
Boxing DayFriday 26th December 2025
New Years DayThursday 1st January 2026

When we are closed please contact your nearest out of hours service for your area

Out of hours service

The GP out of hours service is for people who need urgent medical treatment but cannot wait until their doctor’s practice is open. The service is for terminally ill people, very sick children and frail elderly people. The dental out of hours service only treats people with dental pain, swelling or bleeding.

Call the Samaritans

Whatever you’re going through, a Samaritan will face it with you. We’re here 24 hours a day, 365 days a year.

Call us for free on 116 123

Lifeline helpline

Lifeline is the Northern Ireland crisis response helpline service for people who are experiencing distress or despair. No matter what your age or where you live in Northern Ireland, if you are or someone you know is in distress or despair, Lifeline is here to help.

Call us for free: 0808 808 8000

Mental Health crisis?

You should call 999 or go to A&E if you, or someone you know, experiences a life-threatening medical or mental health emergency. These are cases where there is immediate danger to life or physical injury. A mental health emergency should be taken as seriously as a medical emergency. If you feel like you may be close to acting on suicidal thoughts or have seriously harmed yourself, you should call 999 or go to A&E directly if you need immediate help and are worried about your safety.

Emergency care

If you or someone you are with finds themselves in a life-threatening situation call 999 and ask for an ambulance. You will be taken to most appropriate place for your needs which in some case may not be your nearest hospital.